The standout point is how we made members' holidays highly enjoyable and trouble-free. Plus they acknowledge receiving exceptional value.
Getaway Cash travel credits reduce the price of your trip from full retail to industry wholesale. It can also represent significant additional values such as our professional travel services. Our time and expertise to source the best value, highest quality, travel options for you are paid with travel credits. GCash can also represent the value of the many services and inclusions we provide above and beyond the travel package itself.
We guarantee to beat any competitor accommodation-only quote or travel package price or value by a minimum of 15% ("price-beat") on the following conditions:
Note: By requesting a price-beat you are under no obligation to place a booking with us or proceed with the final travel package as the case may be. A non-refundable deposit is required in the case of a tour/travel package price-beat (see below).
The following terms and conditions apply to travel plans and accommodation quotes requested from and supplied by Travel Directions Pty. Ltd. trading as Global Escapes Travel, Australian Escapes Holiday & Travel Club (Australian Escapes) and Kiwi Escapes (the company) and are subject to change without notice. These conditions are to be read in conjunction with our standard booking conditions and conditions applicable to Australian Escapes Holiday & Travel Club membership as defined in website FAQs.
There are two main scenarios:
(1) You request a price-beat on a specific property. Our objective is to provide at least 15% more total value or a price that is 15% lower than a competitor quote supplied to us for the same accommodation property, on the same conditions and with the same inclusions, provided we have access to be able to book the accommodation through our normal supplier channels.
If we do not have access to member rates that property we will offer an alternative that is of the same or higher standard, as per our hotel rating system and that meets the stated requirements, subject to availability, and subject to the following:
(2) We propose a property with member pricing: If the "you pay" price we submit is already discounted using GCash travel credits and the lowest available price at the time it was submitted, it does not qualify. Otherwise our objective is to provide at least 15% more total value or a price that is 15% lower than a competitor quote supplied to us for the same accommodation property, on the same conditions and with the same inclusions.
A price-beat will be deemed successful and this guarantee is therefore met when the applicable objective is achieved.
Inclusions in travel and tour packages assembled by competitor travel agents, tour companies, wholesalers, online travel promoters will all be different in some way. Packages will typically vary by inclusions, validity, suppliers, component type, standard, terms and conditions, travel date, etc ("package components").
Our objective in this type of price-beat situation is to assemble a package containing similar and/or higher value package components to that which you present to us. We guarantee to offer at least 15% more total value (through added value) or a price that is 15% lower than the competitor quote ("successful price-beat") subject to the following:
A price-beat will be deemed successful and this guarantee is therefore met when the above objective is achieved.
The price-beat must be requested before you place a booking with any other travel agent, online booking agent or property direct in relation to the subject accommodation or package.
A price-beat may be requested by providing clear, written evidence of the competitor quote as well as your requirements to an employee of the company who performs a reservations or travel consultant role ("company contact") as follows:
A competitor quote presented under this guarantee must be genuine (not contrived) and must be a final, fixed price, backed by verifiable evidence. A competitor quote that we determine is not genuine or final is excluded. The requested date range(s) for travel/tour commencement as well as for individual package components must be realistic and flexible.
This condition applies to travel/tour packages only. We require up to $900 deposit per person (amount depending on package complexity) as a guarantee that you will proceed with the travel plan after we are successful with the price/value beat. This requirement exists because of the amount of travel consultant time required to price according to a competitor quote.
Your Australian Escapes Holiday & Travel Club membership must be Gold level or above and active and paid up at the time of requesting the price beat.
You can start with an existing package then tell us what you would like to add or change. Or you can outline a special trip you have in mind and we'll plan it and price it for you using member benefits. We're 100% flexible.
Get extra holiday savings with Australian Escapes Free Flights vouchers. Included in our Gold membership plan and above. Valid for use on most of our travel packages.
Many people think "Why use a travel agent when I can book everything myself?" Most do it in the belief that they are saving money. Simple bookings, maybe. Larger trips are another story. We take on the job for you AND save you money.
Here's what we'll do for you, all without any obligation to book with us:
Submit a booking enquiry today and we'll go to work for you.