Getaway Cash Travel Credits

When you join you receive $750 or more in Getaway Cash (GCash) travel credits. The amount of travel credits in your account represents the maximum amount of discounts you can receive as a member. So when you make a booking or proceed with a travel plan, we apply some of those credits to the package price and you pay the difference.

Getaway Cash (GCash) travel credits go towards the full retail value of your Australian or overseas holiday. Travel credits therefore reduce the amount you pay from full retail down to travel industry wholesale (or lower).

As part of that, GCash travel credits pay for the professional travel services you receive as a member. Normally, if you booked through a traditional travel agency you would pay a 20 to 40% premium for those services.

Terms & Conditions

The following terms and conditions apply to the use of Getaway Cash discount travel credits (also called "GCash") and are subject to change without notice. By purchasing or agreeing to proceed with a travel or accommodation package, making a travel and/or accommodation enquiry or booking with Australian Escapes and/or engaging the services of Australian Escapes in any other way you agree to be bound by these terms and conditions and any reasonable amendments.

PURPOSE OF GCASH

The Getaway Cash (GCash) discount credits system is a method of obtaining and measuring the value of discounts offered by Australian Escapes. GCash credits are also referred to as "travel credits".

REDEMPTION

GCash credits may only be used for the purpose we describe in member information and cannot be redeemed for cash, goods or services except as we specify. You can use your GCash credits towards the following types of travel:

• Domestic and international travel packages. Example packages are advertised on the website.
• Customised international or domestic travel plans. Travel that includes flights and at least 3 nights' accommodation.
• International cruise packages including cruise(s), flights and at least 3 nights' accommodation.
• Accommodation-only bookings (Australia or international).
• Selected domestic cruise-only bookings.

LIMITS

GCash may be used towards travel up to a limit set by us on a case-by-case basis according to the normal retail price of the package. Each time you make a booking we use GCash travel credits from your account towards your holiday. The amount used is based on the amount of retail margin in the package. Getaway Cash cannot be used to get a free holiday.

FULL RETAIL VALUE

"Full retail value" also referred to as "normal retail price" is the price of either (a) a competing travel quote or (b) the retail price we estimate that you would pay for your customised travel plan through another travel company offering the same level of service, or (c) the non-member price of a pre-packaged itinerary. The amount of Getaway Cash that can be used is entirely at our discretion.

INTEREST CREDITS

(Applies to Platinum membership and above.) You must remain a member of Australian Escapes Holiday & Club (Travel Directions Pty Ltd) to accumulate interest credits on the balance of your Getaway Cash account and to be entitled to other benefits offered to members. Interest is paid in the form of Getaway Cash travel credits and is calculated at 10% of the remaining Value Guarantee balance. A maximum of 2,000 interest credits can be earned.

World-wide savings Guarantee

We guarantee to beat any competitor accommodation-only quote or travel package price or value by a minimum of 15% ("price-beat") on the following basis:

Note: By requesting the price-beat you are under no obligation to place a booking with us or proceed with the final travel package as the case may be.

ACCOMMODATION-ONLY

We guarantee to provide at least 15% more total value or a price that is 15% lower than a competitor quote supplied to us for the same accommodation property, on the same conditions and with the same inclusions, provided we have access to be able to book the accommodation through our normal supplier channels. If we do not have access to that property we will offer an alternative that is of the same or higher strandard, as per our hotel rating system and that meets the stated requirements, subject to availability.

TRAVEL & TOUR PACKAGES

Inclusions in travel and tour packages assembled by travel agents, tour companies, wholesalers, online travel promoters will all be different in some way. Packages will vary by inclusions, validity, suppliers, component type, standard, terms and conditions etc ("package components").

Our objective in a price-beat situation is to assemble a package containing similar and/or higher value package components to that which you present to us. We guarantee to offer at least 15% more total value or a price that is 15% lower than the competitor quote. Any package components that are exclusive to specific suppliers to which we do not have access will not be included. Alternative supplier products may be offered. This guarantee does not apply to flight-only or cruise-only bookings. Booking types must qualify for Getaway Cash travel credits usage (refer to website FAQs). Value may include travel services supplied by the company. Other conditions apply as follows:

Terms & Conditions

The above and following terms and conditions apply to travel plans and accommodation quotes requested from and supplied by Travel Directions Pty. Ltd. trading as Global Escapes Travel, Australian Escapes Holiday & Travel Club (Australian Escapes) and Kiwi Escapes (the company) and are subject to change without notice. These conditions are to be read in conjunction with our standard booking conditions and conditions applicable to Australian Escapes Holiday & Travel Club membership as defined in website FAQs.

GENERAL

The price-beat must be requested before you place a booking with any other travel agent, online booking agent or property direct in relation to the subject accommodation or package.

A price-beat may be requested by providing clear, written evidence of the competitor quote as well as your requirements to an employee of the company who performs a reservations or travel consultant role ("company contact") as follows:

1. Evidence regarding an accommodation-only price-beat may be supplied by phone or email stating the name of the property and room type, where you saw the price (on what website, in what publication etc.)
2. Evidence regarding a tour or travel package must be provided to us in the form of a written quotation by the competitor travel agent if applicable, or by supplying other written or photographic evidence containing full package details via email to the company contact.
3. Your exact booking requirements including travel/booking dates, number and age of travellers and special requirements if any.

A competitor quote presented under this guarantee must be genuine (not contrived) and must be a final, fixed price, backed by verifiable evidence. A competitor quote that we determine is not genuine or final is excluded.

MEMBERSHIP TO BE CURRENT

Your Australian Escapes Holiday & Travel Club membership must be Gold level or above and active/paid up at the time of requesting the price beat.