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Getaway Cash Travel Credits

Our mission:

Make sure you are so happy with our service, your holiday and the value received that you are willing to give us a 5-star review on Product Review and Google.

Getaway Cash travel credits represent and measure the VALUE you receive as a member. For example, they pay for the time we put into planning, booking, and organizing your holidays as well as documentation and administration, arranging travel insurance and so on. Normally, if you organize a trip through a traditional travel agency you would pay a 20 to 40% premium for their services.

Your GCash credits can also be used towards things like accommodation, airport transfers, activities and tours wherever possible. The overall advantage to you is you pay an average of 25% less than full retail; potentially as much as 40% less. We back this up with our 15% World-wide Savings Guarantee as our assurance of value.

The real value to you of course is we take care of all the details so you can just relax and enjoy your holiday knowing everything has been handled professionally for you.

Here's how your travel credits are applied...

When we plan a holiday for you, we work out how much GCash travel credits can be applied towards the total price, including any travel services involved. The amount you pay is reduced accordingly by deducting travel credits from your membership account.

Example travel package

Full retail value (including professional agency services): $3,900
Less Getaway Cash travel credits: $975
Amount you pay: $2,925

Maximum GCash usage: Up to 40% of full retail value. The average is around 25%.

"Full retail value" (aka. "normal retail price") is the price of either (a) a competing travel quote or (b) what we estimate you would pay for your customised travel plan through another travel company offering similar inclusions and services, or (c) the non-member price of a pre-packaged itinerary. The amount of Getaway Cash that can be used is entirely at our discretion. Standard price and full retail value comparisons are with similar packages offered elsewhere or what we estimate would be payable by a non-member for the same or similar package and may include a value we define for specialty travel agency services.

More information...

Accommodation

We often receive requests to price accommodation at a member's preferred or selected hotel or resort.

We have access to member rates at thousands of properties world-wide. However, we do not have access to member rates at every property in Australia or the rest of the world.

Therefore it is essential that you are flexible in regard to the property if you want us to submit a proposal. If you are not flexible, and we do not have access to member rates at your specific property, we will not be able to use GCash credits towards the booking price and we will not supply pricing.

On the other hand, if you are flexible, we will usually be able to find a great value property that will suit you.

Getaway Cash travel credits are applied towards the price on the same basis that is used for travel packages.

Terms & Conditions

The following terms and conditions apply to the use of Getaway Cash discount travel credits (also called "GCash") and are subject to change without notice. By purchasing or agreeing to proceed with a travel or accommodation package, making a travel and/or accommodation enquiry or booking with Travel Directions Pty Ltd ("Australian Escapes") and/or engaging the services of Australian Escapes in any other way you agree to be bound by these terms and conditions as well as our standard booking conditions and any reasonable amendments.

PURPOSE OF GCASH

The Getaway Cash (GCash) travel credits system is a method of obtaining and measuring the value of travel services and savings offered by Australian Escapes.

REDEMPTION

GCash credits may only be used for the purposes we describe in member information and cannot be redeemed for cash, goods or services except as we specify. You can use your GCash credits towards the following types of travel:

  • Domestic and international travel packages. Example packages are advertised on the website.
  • Customised domestic travel plans that include flights and at least 3 nights' accommodation.
  • Customised international travel plans that include flights and at least 7 nights' accommodation.
  • International cruise packages including cruise(s), flights and at least 3 nights' pre/post-cruise accommodation.
  • Accommodation-only bookings (Australia and international) where we have access to member rates*.

The following booking types do not qualify:

  • Domestic and international cruise-only bookings.
  • Flight-only bookings.
  • Activities, car hire, cruise and tour excursions except where part of a larger package.

* It is important to understand that we have access to member rates at hundreds of properties in Australia and thousands world-wide. But we do not have access to member rates at every property. See "Can I find a resort/hotel and you will discount it with GCash" in the Website FAQ's....

LIMITS

GCash may be used towards accommodation and travel up to a limit set by us on a case-by-case basis according to the normal retail price of the package. Each time you make a booking we use GCash travel credits from your account towards your holiday. The amount used is based on the amount of retail margin in the package. Getaway Cash cannot be used to get a free holiday.

FULL RETAIL VALUE

"Full retail value", also referred to as "normal retail price", is the price of either (a) a competing travel quote or (b) the retail price we estimate that you would pay for your customised travel plan through another travel company offering the same level of service, or (c) the non-member price of a pre-packaged itinerary. The amount of Getaway Cash that can be used is entirely at our discretion.

INTEREST CREDITS

(Applies to Platinum membership and above.) You must remain a member of Australian Escapes Holiday & Club (Travel Directions Pty Ltd) to accumulate interest credits on the balance of your Getaway Cash account and to be entitled to other benefits offered to members. "Interest" is paid in the form of Getaway Cash travel credits and is calculated at 10% of the remaining Value Guarantee balance. A maximum of 2,000 interest credits can be earned.

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World-wide Savings Guarantee

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We guarantee to beat any competitor accommodation-only quote or travel package price or value by a minimum of 15%. World-wide savings guarantee...

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World-wide savings Guarantee

We guarantee to beat any competitor accommodation-only quote or travel package price or value by a minimum of 15% ("price-beat") on the following conditions:

Note: By requesting a price-beat you are under no obligation to place a booking with us or proceed with the final travel package as the case may be. A non-refundable deposit is required in the case of a tour/travel package price-beat (see below).

Terms & Conditions

The following terms and conditions apply to travel plans and accommodation quotes requested from and supplied by Travel Directions Pty. Ltd. trading as Global Escapes Travel, Australian Escapes Holiday & Travel Club (Australian Escapes) and Kiwi Escapes (the company) and are subject to change without notice. These conditions are to be read in conjunction with our standard booking conditions and conditions applicable to Australian Escapes Holiday & Travel Club membership as defined in website FAQs.

1. ACCOMMODATION-ONLY

There are two main scenarios:

(1) You request a price-beat on a specific property. Our objective is to provide at least 15% more total value or a price that is 15% lower than a competitor quote supplied to us for the same accommodation property, on the same conditions and with the same inclusions, provided we have access to be able to book the accommodation through our normal supplier channels.

If we do not have access to member rates that property we will offer an alternative that is of the same or higher standard, as per our hotel rating system and that meets the stated requirements, subject to availability, and subject to the following:

  1. Any price supplied is an estimate only and is subject to our standard booking conditions.
  2. The price beat and inclusion details will be confirmed in a travel plan.

(2) We propose a property with member pricing: If the "you pay" price we submit is already discounted using GCash travel credits and the lowest available price at the time it was submitted, it does not qualify. Otherwise our objective is to provide at least 15% more total value or a price that is 15% lower than a competitor quote supplied to us for the same accommodation property, on the same conditions and with the same inclusions.

A price-beat will be deemed successful and this guarantee is therefore met when the applicable objective is achieved.

2. TRAVEL & TOUR PACKAGES

Inclusions in travel and tour packages assembled by competitor travel agents, tour companies, wholesalers, online travel promoters will all be different in some way. Packages will typically vary by inclusions, validity, suppliers, component type, standard, terms and conditions, travel date, etc ("package components").

Our objective in this type of price-beat situation is to assemble a package containing similar and/or higher value package components to that which you present to us. We guarantee to offer at least 15% more total value (through added value) or a price that is 15% lower than the competitor quote ("successful price-beat") subject to the following:

  1. Any package components that are exclusive to specific suppliers to which we do not have access will not be included.
  2. Alternative supplier products of a substantially similar type and standard may be included.
  3. Accommodation may be in a different but similar location.
  4. The price-beat may be based on alternative travel and departure dates.
  5. This guarantee does not apply to flight-only or cruise-only bookings. The booking type must qualify for Getaway Cash travel credits usage (refer to website FAQs).
  6. Added value may include travel services supplied by the company.
  7. Added value may be treated as a price deduction for the purposes of the price-beat.
  8. Any price supplied is an estimate only.
  9. The price beat and inclusion details will be confirmed in a travel plan.

A price-beat will be deemed successful and this guarantee is therefore met when the above objective is achieved.

3. GENERAL CONDITIONS

The price-beat must be requested before you place a booking with any other travel agent, online booking agent or property direct in relation to the subject accommodation or package.

A price-beat may be requested by providing clear, written evidence of the competitor quote as well as your requirements to an employee of the company who performs a reservations or travel consultant role ("company contact") as follows:

  1. Evidence regarding an accommodation-only price-beat may be supplied by phone or email stating the name of the property and room type, where you saw the price (on what website, in what publication etc.)
  2. Evidence regarding a tour or travel package must be provided to us in the form of a written quotation by the competitor travel agent, sent/forwarded via email to your company contact, or to admin@australianescapes.com.au. Enter your name as the email subject line. Alternatively, upload the quote (PDF or Word doc) via the Competitor Price Beater page. It must be a formal quotation, not an advertisement or website page.
  3. Your exact booking requirements including travel/booking date range(s), number and age of travellers and special requirements if any.
  4. The price-beat request and any subsequent travel plan and/or booking is subject to our standard booking conditions.

A competitor quote presented under this guarantee must be genuine (not contrived) and must be a final, fixed price, backed by verifiable evidence. A competitor quote that we determine is not genuine or final is excluded. The requested date range(s) for travel/tour commencement as well as for individual package components must be realistic and flexible.

5. TRAVEL/TOUR PACKAGE DEPOSIT GUARANTEE

This condition applies to travel/tour packages only. We require up to $900 deposit per person (amount depending on package complexity) as a guarantee that you will proceed with the travel plan after we are successful with the price/value beat. This requirement exists because of the amount of travel consultant time required to price according to a competitor quote.

  1. The deposit amount will be deducted from the price if you proceed.
  2. The deposit amount will be refunded in the event that the proposed travel dates are not within the requested date range(s).
  3. Subject to 5.2, if you do not proceed, the deposit amount will be forfeited.

5. MEMBERSHIP TO BE CURRENT

Your Australian Escapes Holiday & Travel Club membership must be Gold level or above and active and paid up at the time of requesting the price beat.

"There are no foreign lands. It is the traveler only who is foreign" - Robert Louis Stevenson

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SPECIALSri Lanka + Magical Maldives

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Australian Escapes self-guided and fully-guided tours provide exceptional value...

They are also carefully designed to maximise your holiday experience. Choose from self-guided trips for singles, couples and small groups as well as "group-guided" charters for larger groups. Or join a departure on a fully-guided tour. Our packages include all transport, accommodation, immersive activities and more. Australia and New Zealand tours are available at great member prices.

The main benefit to you and the real joy of touring and travel comes from the new places you experience as well as the people you meet and friendships you form along the way. Learn more about Australian Escapes tours and enquire today. Read more here...

Featured tours: Save up to 40% off full retail value.

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We design each tour to suit your interests.

Everything is flexible and many alternatives are available. Submit a booking enquiry. We'll have a chat, discuss some options and come back to you with ideas that will delight you and your group.

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Example packages presented here show the massive savings achievable with your membership.

We can customize an itinerary just for you. Request your travel plan and pricing today. Let us turn your dreams into reality.

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